Fulfillment Statuses:
1. New - order has not yet been processed
2. Backordered - the item is out of stock at our warehouse and on backorder. we will email you the estimated time of arrival (ETA)
3. At Printer - the item is in stock but needs to be printed or embroidered. on average, embroidery takes about 1 week and screen printing takes about 2-3 weeks
4. Partial - multiple items have been ordered and only some have been filled. we will email you the ETA of the item that is out of stock
5. Complete - this item has been filled and is either ready for pick up or will be shipped to you soon

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If you still have questions regarding the status of your order, email us with your order #. Thank you!