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How to track your online order

Find the order confirmation email from Lonestar Team Gear LLC

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Select View Order Status to track items

Right here

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Each item will say one of the following

1. New - the item has not yet been processed. We begin processing orders the next business day after the order was placed.
2. Backordered - the item is on backorder. We do not have the item at our warehouse, so it is on order to be received at our warehouse. We will email you when the item is expected to arrive. 

3. See email - the item is out of stock or unavailable. We will email you if we have a similar replacement item available or if we need to refund you for this item. 
4. At Printer - the item is at the printer. School uniform items take about 1 week to print and spirit wear items take about 2-3 weeks. Team stores will have the ETA of all orders listed on the shop.
5. Partial - multiple items have been ordered and only some have been filled. We will email you the ETA of the item that is out of stock. 
6. Complete - the item has been filled. Once the entire order is complete, it will be ready for you to pick up or to be shipped. If you'd like to receive a partial pick up or delivery, just let us know. 

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